Independent Contractor Agreement Between The Third Eye (Mauritius) LTD and Analyst
This Agreement is made between The Third Eye (Mauritius) LTD, a company incorporated under the laws of the Republic of Mauritius ("Company"), and the undersigned Independent Contractor Mystery Shopper ("Analyst").
WHEREAS, the Company specializes in providing customer service evaluations and undisclosed assessments of client businesses; and
WHEREAS, the Analyst agrees to provide such evaluation services under the terms and conditions set forth in this Agreement;
NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the parties agree as follows:
1. Nature of Work:
The Analyst will conduct covert visits to client establishments, accurately documenting and reporting factual experiences to the Company within specified timeframes via the Analyst's online dashboard. Failure to complete assignments accurately, maintain confidentiality, or submit timely reports will result in non-compensation.
2. Analyst Certification:
Before undertaking any visits, Analysts are required to successfully complete the Company's online certification program. Analyst eligibility for assignments is contingent upon obtaining necessary certification levels, with specific visits requiring corresponding certifications.
3. Unique Reports:
For multiple evaluations concerning the same client, distinct and separate reports are mandatory for each location visited, accompanied by corresponding receipts and any other requisite materials.
4. Locations & Transportation:
Analyst is accountable for all transportation expenses incurred during assignments. These costs will not be reimbursed by the Company unless otherwise specified.
5. Payments and Reimbursements:
Your job payment and reimbursement for purchases will be processed within 28 days after you submit the completed survey and it gets approved. It is mandatory to provide a copy of your purchase invoice, either as a photo or a scan. You must attach this invoice as an answer to the final question in the survey. You will be reimbursed for an amount up to what is specified on the Job Board. Please note that without submitting a copy of the invoice, no job payment and reimbursement will be issued. Payment will be made via bank transfer only. The Analyst is responsible for providing and maintaining accurate banking information through their personal dashboard. Any changes to banking details must be updated by the Analyst in the personal dashboard to ensure timely and accurate payment processing. Failure to maintain correct banking information may result in delayed payments.
6. Status of Analyst:
The Analyst is engaged as an Independent Contractor, not an employee. The Company is not responsible for withholding taxes, insurance, or any other protective benefits. Analyst is liable for adhering to tax obligations and maintaining appropriate insurance coverages.
7. Non-representation & Disclosure:
Analyst agrees to maintain the confidentiality of all proprietary information. Disclosing one's role as a mystery shopper or any related assignment details without express Company consent is strictly prohibited and grounds for immediate agreement termination and forfeiture of compensation.
8. Conduct of Analysts:
Professionalism is expected at all times during assignments. Consumption of alcohol is strictly forbidden unless otherwise specified when on assignment. Failure to adhere to this conduct code may result in non-payment and account deactivation.
9. Non-Fulfillment of Accepted Assignments:
If an Analyst accepts an assignment and fails to fulfill its obligations without prior notification to the Company, their account will be automatically deactivated. This includes failure to conduct the visit, submit required reports, or adhere to assignment guidelines without documented justification.
10. Fraudulent Activity:
Accuracy and honesty in reporting are imperative. Fraudulent activity is subject to legal action and financial recovery of damages by the Company.
11. MSPA Code of Professional Standards and Ethics Agreement:
Analyst agrees to abide by the MSPA's ethical standards, which include executing assignments diligently, maintaining confidentiality, and adhering to reporting deadlines.
12. Legal Compliance:
Analyst affirms no criminal background and agrees to comply with all legal requirements, understanding that falsification in this regard is grounds for immediate agreement termination.
13. Privacy Policy:
Analyst personal data will be handled in accordance with the Mauritius Data Protection Act, 2017, ensuring data security and privacy with strict usage limitations as outlined herein.
13.1 Communication Subscription:
By subscribing to this Agreement, the Analyst will be automatically added to the Company’s email and WhatsApp Business newsletter lists to receive updates on job opportunities and relevant information. Unsubscribing from the email list will also automatically remove the Analyst from the WhatsApp Business mailing list. Please note that responses to WhatsApp Business messages will remain unanswered, as these are sent from a non-monitored number capable only of sending messages and not receiving them.
14. Amendment and Jurisdiction:
This Agreement is subject to periodic review and may be amended as necessary. The governing law is that of the Republic of Mauritius.
By engaging with The Third Eye (Mauritius) LTD, the Analyst acknowledges and agrees to the terms and conditions set forth in this Agreement. This policy is effective from 7 May, 2025, and supersedes any prior agreements.
